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Privacy Policy

Last Updated: January 2025

What We Collect

Account Information:

  • Email address
  • Phone number
  • Name
  • Nationality and current location
  • Professional background (field of work, experience)

Visa Application Documents:

  • Resume/CV
  • Awards and recognition certificates
  • Publications and research papers
  • Press coverage and media mentions
  • Recommendation letters
  • Patent documents
  • Professional membership certificates
  • Salary documentation
  • Other supporting evidence you upload

Evaluation Data:

  • Your visa type preference (O-1A, EB-1A, EB-1B)
  • AI-generated analysis and evaluation results
  • Approval probability assessments

Usage Data:

  • How you use the service
  • When you log in
  • Browser and device information

How We Use Your Data

  • Deliver the service: Analyze your visa eligibility and provide detailed evaluations
  • AI Processing: Use AI to assess your documents against USCIS criteria
  • Improve our product: Understand how people use TalenX and improve accuracy
  • Send updates: Evaluation results and important service announcements (we don't spam)
  • Process payments: Handle your one-time evaluation purchases

Who We Share With

We don't sell your data. Ever.

We only share with:

  • Anthropic/OpenAI: To analyze your documents with AI
  • Stripe: To process payments
  • AWS/Cloudflare: To securely store your documents
  • Vercel: To host the service

All third parties are contractually required to keep your data secure.

Your Rights

  • Access: See what data we have about you
  • Delete: Request full deletion of your account and data
  • Export: Get a copy of your evaluation and documents
  • Opt-out: Unsubscribe from non-essential emails

To exercise these rights, email us at privacy@talenx.app

Security

  • All documents are encrypted in transit and at rest
  • Bank-level encryption for sensitive data
  • We use industry-standard security practices
  • Regular security audits
  • GDPR and SOC 2 compliant

Data Retention

  • Active accounts: We keep your data as long as your account is active
  • Documents: Automatically deleted 30 days after evaluation completion
  • Deleted accounts: We delete your data within 30 days
  • Legal requirements: Some data may be retained longer for legal compliance

Immigration-Specific Privacy

  • Your immigration documents are highly confidential
  • We never share documents with third parties except AI providers for processing
  • Documents are stored in secure, encrypted cloud storage
  • You can request document deletion at any time
  • We do not contact USCIS or any immigration authorities about your evaluation

Changes to This Policy

We'll notify you via email if we make significant changes to this policy.

Contact

Questions about privacy? Email us at privacy@talenx.app

Privacy Policy | TalenX